| Need computer help! My in-laws have a Gateway computer with Microsoft XP
Heres the two problems they are running into...
1) Occasionally when trying to pull up a website, a secure website, like their bank info, they can no longer access them like before. Now they get an error message that says:
"SUPPLIED CERTIFICATE IS INVALID"
2) They recently bought a printer, and when they connected the two and tried to download the software, they got an error message that said:
"SOFTWARE NOT PASSED WINDOWS LOGO TESTING TO VERIFY COMPATABILITY WITH WINDOWS XP".
I went to their house today and figured I'd re-instal their XP recovery disc...and I got an error message this time telling me that the recovery disc was for an older version of what was already on there.
Anyone have any ideas???? I GOTTA get their fixed, otherwise they'll be here all the time using my computer! |