I wanted to take this time to both apologize and thank many of you for some recent events that occurred at Indacupgolf.
About 3 weekends ago, our PCS clubmaker just "fell down" on his face. Broke his four top teeth, sending two of them into his nose and busted it...he received something like 60 some odd stitches.
He has been going thru oral surgery now where they are putting rods in his gums and has been basically out of commission since then.
Of course this happened the same time my mom came out here for a weeks visit, the Renegade Special...and the busiest time here locally...the only other back clubmaker here also started a new job and went part time here.
Because of this we feel unacceptably behind in schedule. Especially when it came to more advanced and time consuming projects that only Rocky can do.
Bottom line is it was all my fault...I spread us too thin....and paid the price.
Rocky has come back this week (although in limited capacity), we will be hiring at least one other person to assist in assembly and order taking.....and possibly another part timer for phones and clerical.
So I apologize publicly to anyone who ended up waiting a few days longer than normal to get assembled product....but also want to thank everyone for understanding and being patient during a very unfortunate (and hopefully) unique time in our company's history.
Every order that did not go out within 24 hours was documented and those who suffered a delay will get 20% off on their next order as our humble means of compensation.
Rory
About 3 weekends ago, our PCS clubmaker just "fell down" on his face. Broke his four top teeth, sending two of them into his nose and busted it...he received something like 60 some odd stitches.
He has been going thru oral surgery now where they are putting rods in his gums and has been basically out of commission since then.
Of course this happened the same time my mom came out here for a weeks visit, the Renegade Special...and the busiest time here locally...the only other back clubmaker here also started a new job and went part time here.
Because of this we feel unacceptably behind in schedule. Especially when it came to more advanced and time consuming projects that only Rocky can do.
Bottom line is it was all my fault...I spread us too thin....and paid the price.
Rocky has come back this week (although in limited capacity), we will be hiring at least one other person to assist in assembly and order taking.....and possibly another part timer for phones and clerical.
So I apologize publicly to anyone who ended up waiting a few days longer than normal to get assembled product....but also want to thank everyone for understanding and being patient during a very unfortunate (and hopefully) unique time in our company's history.
Every order that did not go out within 24 hours was documented and those who suffered a delay will get 20% off on their next order as our humble means of compensation.
Rory