SilverUberXeno
El Tigre Blanco
- Jul 26, 2005
- 4,620
- 26
Couldn't you be compassionate, Lyle, and help your fellow man with his DIY regripping? All this PROFIT PROFIT PROFIT talk...
Anyway...
It sounds like the shop keeper the OP quoted was indeed a douche bag. If I was in that situation I would have sided with him, AND Lyle, but I would've said it more politely. As has been suggested- simply explaining, "our policy is selling installations, not products. We simply don't have enough on-hand stock to sell product without installation."
If it was actually a RETAILER, then I certainly DO question this policy... Even if you're not turning a profit on the grips, it's one more customer walking in there. It's another guy you're chatting to who might bring a friend in or have some work done in the future.
But you do have to understand that he's probably in a hole. He knows he can't compete with internet pricing- he doesn't have a warehouse, or big contracts, or a huge amount of capital to play around with.
His attitude is making his situation WORSE though, no doubt.
Anyway...
It sounds like the shop keeper the OP quoted was indeed a douche bag. If I was in that situation I would have sided with him, AND Lyle, but I would've said it more politely. As has been suggested- simply explaining, "our policy is selling installations, not products. We simply don't have enough on-hand stock to sell product without installation."
If it was actually a RETAILER, then I certainly DO question this policy... Even if you're not turning a profit on the grips, it's one more customer walking in there. It's another guy you're chatting to who might bring a friend in or have some work done in the future.
But you do have to understand that he's probably in a hole. He knows he can't compete with internet pricing- he doesn't have a warehouse, or big contracts, or a huge amount of capital to play around with.
His attitude is making his situation WORSE though, no doubt.