This happened to me over in WRX but I thought I would share it with you guys also.
After PMs with one of the Mods, he suggested to post here about a bad BST transaction I had with a fellow WRX member Alcazark. I had purchased a TM Tour Burner TP driver shafted with a Ion Diamana Whiteboard from him on Aug 17, 2009. This post has no intention of outing the seller but I feel it's an experience to share with others. This is a brief description of what happened and please realize that this is the highlights of the whole situation and lots of PMs.
Basically, I received the club and gave it a quick inspection and all looked good. A few days later I took the club to a Golf USA store to get an extension put in. We were looking the club over and thought that the ferrule looked to be a bit off. I gave the shaft and head a wiggle and thought it seemed a little loose but wasn't sure if there was a problem. I notified the seller that night that I thought something was wrong, but the only way to know for sure is to have the head pulled and he said go for it.
Here's where things get interesting. The guy at the golf shop pulls the head to find out that the shaft tip is broken. Here's the kicker. The outer layers of the shaft tip were broken off but the inner layers were still intact. This had happen previously and the shaft was reinstalled with a home made plastic shim. Never seen anything like this.
I notified the seller of the condition of the club and he says he knows nothing about this and that it was fine when it was in his possession. I provided him with the name of the owner of the store and the # so he could talk to him if he didn't believe me. The seller never made the call.
I felt it was his responsibility to take care of this or take the club back and return my money but he didn't feel the same. At one point he did offer me up to $75 to help replace the shaft which was nice. I turned the offer down at first but gave in after many PMs. After I accepted the $75 deal he dragged his feet for awhile and would not respond to PMs. After several days he pm's me and tells me he is doing some checking first, but will know very soon before he sends me any funds. After a couple more days and no contact, I filed a paypal dispute.
The seller escalated the dispute to a claim and almost instantaneously paypal denied me my refund. I called Paypal and they tell me that they will not reverse any private transactions unless the item was not received or unless if it was bought on Ebay where they can determine the condition of the item from the listing description. I offered them all information from WRX (club listing and PMs) but they said it did not matter.
You learn something new everyday. I guess there is no protection with paypal unless you buy off ebay. WTF does buyers protection mean?
The problem here is my morals are differ than the sellers. He may not have known there was a problem with the club. Regardless, if I would have sold someone a club and it was tampered with in such a way, I would have taken responsibility for it. I would hate to think that someone else is put out because of something I did or sold them. I would never do that.
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After PMs with one of the Mods, he suggested to post here about a bad BST transaction I had with a fellow WRX member Alcazark. I had purchased a TM Tour Burner TP driver shafted with a Ion Diamana Whiteboard from him on Aug 17, 2009. This post has no intention of outing the seller but I feel it's an experience to share with others. This is a brief description of what happened and please realize that this is the highlights of the whole situation and lots of PMs.
Basically, I received the club and gave it a quick inspection and all looked good. A few days later I took the club to a Golf USA store to get an extension put in. We were looking the club over and thought that the ferrule looked to be a bit off. I gave the shaft and head a wiggle and thought it seemed a little loose but wasn't sure if there was a problem. I notified the seller that night that I thought something was wrong, but the only way to know for sure is to have the head pulled and he said go for it.
Here's where things get interesting. The guy at the golf shop pulls the head to find out that the shaft tip is broken. Here's the kicker. The outer layers of the shaft tip were broken off but the inner layers were still intact. This had happen previously and the shaft was reinstalled with a home made plastic shim. Never seen anything like this.
I notified the seller of the condition of the club and he says he knows nothing about this and that it was fine when it was in his possession. I provided him with the name of the owner of the store and the # so he could talk to him if he didn't believe me. The seller never made the call.
I felt it was his responsibility to take care of this or take the club back and return my money but he didn't feel the same. At one point he did offer me up to $75 to help replace the shaft which was nice. I turned the offer down at first but gave in after many PMs. After I accepted the $75 deal he dragged his feet for awhile and would not respond to PMs. After several days he pm's me and tells me he is doing some checking first, but will know very soon before he sends me any funds. After a couple more days and no contact, I filed a paypal dispute.
The seller escalated the dispute to a claim and almost instantaneously paypal denied me my refund. I called Paypal and they tell me that they will not reverse any private transactions unless the item was not received or unless if it was bought on Ebay where they can determine the condition of the item from the listing description. I offered them all information from WRX (club listing and PMs) but they said it did not matter.
You learn something new everyday. I guess there is no protection with paypal unless you buy off ebay. WTF does buyers protection mean?
The problem here is my morals are differ than the sellers. He may not have known there was a problem with the club. Regardless, if I would have sold someone a club and it was tampered with in such a way, I would have taken responsibility for it. I would hate to think that someone else is put out because of something I did or sold them. I would never do that.
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