- Staff
- #1
- Joined
- Aug 13, 2006
- Messages
- 11,840
- Reaction score
- 3,154
- Points
- 363
Sold an R540XD about 3 weeks ago for $40. Shipped it out, all was good. Got an email after delivery that head has a rattle. Ok , no big deal it happens. I tell the buyer, return it. He emails back saying he googled the rattle and things he can live with it. Get positive feedback, positive feedback left.
3 days later I get an email, dude took the club to the range and lo and behold the shaft broke at the hosel. I think, this is weird I don't typically have shafts fail after 10 hits (my work isnt that shoddy and the shaft was brand new). I tell the buyer, I will refund $20 or you can ship it back and I will refund $40. My thought process was that eBay will automatically side with the buyer, not much i can do if he files a dispute.
Today, club arrives. Holy f#$k dude. This guy must have a worse OTT swing than me. All the ballmarks are on the heel and a huge dirt spot on the lower portion of the club-like he hit the club INTO the ground.
So, do I just refund this guy his $40 or do I fight him on principle. I don't need the $$, but $hit man...really??? I mean you would have to know ZIP about golf to put this story together....
What say you all?
3 days later I get an email, dude took the club to the range and lo and behold the shaft broke at the hosel. I think, this is weird I don't typically have shafts fail after 10 hits (my work isnt that shoddy and the shaft was brand new). I tell the buyer, I will refund $20 or you can ship it back and I will refund $40. My thought process was that eBay will automatically side with the buyer, not much i can do if he files a dispute.
Today, club arrives. Holy f#$k dude. This guy must have a worse OTT swing than me. All the ballmarks are on the heel and a huge dirt spot on the lower portion of the club-like he hit the club INTO the ground.
So, do I just refund this guy his $40 or do I fight him on principle. I don't need the $$, but $hit man...really??? I mean you would have to know ZIP about golf to put this story together....
What say you all?